Do I need to book an appointment?
Yes, we are appointment based only.
How long is my appointment and do I have to pay?
Our Bridal and Bridesmaids appointments are 1h long. We charge a £20 appointment fee for bridal or bridesmaids dress appointments but if you order your dresses us, this is deducted from your order total.
How many people can join my appointment?
This depends, for Bridal we currently allow two guests and for Bridesmaids we allow four. But please check with us, due to Covid this might change from time to time.
How long in advance do I need to order?
Again this varies between brands. For bridesmaids dresses most of our suppliers work to a 3-4 month lead time and you’ll want time for the alterations to be done so we’d recommend around 6-8 months before the wedding though if you order them earlier that is no bad thing! Most brands will do a rush order but expect this to cost more. We do have a small selection which can be turned around quicker.
Do you accept returns?
Again this depends per brand – please confirm with us before you order. Items made to order (bridesmaids dresses and wedding dresses) are generally not be refundable unless faulty and bespoke items are never refundable.